Refund policy

How to make my return?

1. Contact Customer Service via our Contact form "Product Return" object. Specify your order number.

2. Cabeceo will send you your return label by email.

3. Stick the label on the package.

4. Drop off your package at a relay point.

5. You will receive a notification once the package has been received.

Provided that the return conditions specified in the GTC are met, Cabeceo will bear the return costs and will make the refund as soon as possible.