Refund policy

How to make my return?

1. Contact Customer Service via our Contact form "Product Return" object. Specify your order number.

2. Cabeceo will send you your return label by email.

3. Stick the label on the package.

4. Drop off your package at a relay point.

5. You will receive a notification once the package has been received.

Provided that the return conditions specified in the General Terms & Conditions are met, Cabeceo will bear the cost of the return and make the refund upon receipt of the product (within 10 working days).